How Many IT Techs Does It Take to Change a Light Bulb?

30: 1 to change the bulb and 29 to send emails passing the work to someone else. It took at least 15, to change my email to the Europe domain -- and that's how many approved my most recent trouble ticket (and that's just in Europe). I now have internal email and should have external (and a new email address, hopefully just jt.richardson@...) mail later this week. It's taken at least 20 man-hours to get this done. Citi has said they want to hire 300 new employees in Germany this year. I assume this means 10 coming from the US or Asia and 290 IT people to facilitate the move.